WhatsApp Enquiry Assistant: Every enquiry answered. Followed up for seven days.
A customer who writes on WhatsApp gets a useful first reply within a minute, from answers you have approved. The enquiry is saved with its source and followed up for seven days. A person takes over when it should.
- Demo on your own data before you pay
- Live in two weeks
- Fixed price, from ₹25,000
- Works on any phone
Sample data: Urban Kitchens is an invented modular kitchen firm in Gurugram. No signup. Nothing is saved.
Press a number to see that part, or press the picture to open the working demo with sample data. Nothing is saved. Open it full screen · Set up for Solar installers, Interior firms, Real estate brokers, Travel agencies, Coaches
How it runs today
- Enquiries come at night and on Sundays, and the first reply goes the next afternoon.
- By the time someone calls back, the customer has spoken to two other firms.
- The same ten questions are typed again and again: price, timing, address, process.
- Numbers from ads and portals sit in someone's phone and are never followed up a second time.
- You do not know how many enquiries came this week, or from where.
How work moves through it
- 1A new enquiry arrives on WhatsApp, from an ad, your website or a portal
- 2The assistant replies within a minute, using only answers you have approved
- 3The enquiry is saved with its source and what the person asked
- 4If there is no reply, three polite follow-ups go out over seven days
- 5Prices to negotiate, complaints and big orders go to a person, with the chat so far
Every part, spelled out
First reply in a minute
Day or night. It answers timings, location, starting prices and process from your own approved answers.
Draft mode
To begin with it only writes the reply and a person presses send. Topics move to automatic one at a time.
Hand over to a person
Discounts, complaints, bulk orders and anything it is not sure about go to your team at once, with an alert.
Enquiries saved
Every chat becomes an enquiry with name, need and source. Nothing stays only in a phone.
Seven-day follow-up
Three follow-ups in your words. They stop the moment the customer replies, books or says no.
Daily summary
How many enquiries came, from which source, how many were answered and how many are waiting for a person.
Made for businesses like yours
Businesses that advertise
Who pay for every enquiry from Instagram, Google or a portal, and lose many of them to a slow first reply.
Small sales teams
Where two or three people answer WhatsApp between calls, visits and site work.
Owners who answer enquiries themselves
Who want the routine questions handled, and only the serious ones brought to them.
What you get, and when
- Your answer bank written with you: prices, timings, process and the common questions
- Rules for what it may answer itself and what always goes to a person
- The first reply and the three follow-up messages in your wording
- Connection to your WhatsApp Business number through an official tool
- Enquiry list, inbox for drafts and hand-overs, and the daily summary
- One month of care after go-live, with the answers tuned from real chats
Why the first reply matters
A person who sends an enquiry is usually asking two or three firms at the same time. The one who answers first, with something useful, gets the call. In a small business the first reply waits for someone to be free, and that can be hours.
What the assistant does
- Replies to every new enquiry within a minute, from answers you have approved.
- Saves the enquiry with the person's need and where they came from.
- Offers the next step: a visit, a call or a quote.
- Follows up three times over seven days if there is no answer, then stops.
- Hands over to a person for discounts, complaints, big orders and anything unusual.
How AI is used, and where it stops
The AI writes replies from your answer bank. It does not invent prices, delivery dates or promises. In the first weeks it works in draft mode: it writes, a person sends. You then choose, topic by topic, what it may send by itself. A person can take over any chat at any time.
What it does not do
It does not make sales calls, it does not send bulk promotions to people who never wrote to you, and it does not close a deal by itself. People do that.
What we need from you
- Your ten most common questions and the answers you give today
- Your price ranges and what is included
- The WhatsApp Business number you want to use
- One person who will check the drafts in the first weeks
One fixed price to set up. A small fee to keep it running.
No per-user charge. You see a demo on your own data before you pay anything.
Starter system
One process, set up for you and live in two weeks.
- A working demo on your own data before you pay
- Scope and price on one page
- Your current data loaded and your staff trained
- First month of care included
Care plan
Keeps the system running. Starts from the second month.
- Backups and uptime watched
- Faults fixed
- Two small changes a month
- Reply by the next working day
System Partner plan
For when your daily work runs on the system.
- Up to 8 hours a month of new reports, automations and changes
- A weekly report to the owner
- A monthly review call
- Training for new staff
How the plans work
- Half the setup price to start, the rest before go-live.
- The monthly fee is paid at the start of the month.
- Hours are written down. Unused hours do not carry over.
- First term is three months, then 30 days notice either way.
- Extra work is quoted before it starts.
What is not included
- Daily follow-up with your staff. One person on your team does that, and we train them.
- New modules and new integrations. Each gets its own quote.
- Cleaning old data beyond the first import.
- WhatsApp tool charges. You pay the tool directly, about ₹500 to ₹2,800 a month plus message charges.
Add-ons
Each has its own quote.
- A first reply to every WhatsApp enquiry within a minute, then follow-up for seven days
- Payment reminders sent from your own sheet on the days you choose
- Bills read into your sheet or Tally, checked by a person before saving
Before you ask
Is this a chatbot that talks like a robot?+−
It answers in plain sentences from answers you approve, and it says so when a person will take over. It does not pretend to be human and it does not make up prices or promises.
Can it give a wrong answer to a customer?+−
It answers only from your approved answer bank. It starts in draft mode, where a person reads every reply before it goes. Anything outside the answer bank is handed to a person.
What does it cost to run?+−
Besides our monthly plan, you pay the WhatsApp Business tool directly, about ₹500 to ₹2,800 a month plus message charges, and a small usage charge for the AI model. We set a monthly limit so there are no surprises.
Will our number get blocked?+−
It uses WhatsApp's official business route, not an unofficial bulk tool. Messages go only to people who wrote to you first, and follow-ups stop when someone asks.
Does it work in Hindi and Hinglish?+−
Yes. It replies in the language the customer writes in, using your approved answers.
How long does it take to start?+−
About two weeks for one process, including loading your current data and training your staff. You first see a demo on your own data, before you pay anything.
Is it charged per user?+−
No. The setup has one fixed price and the monthly plan is flat. Add as many staff as you have.
Where is our data kept?+−
Your quote explains the two options: on a server we run for you, or on your own server. Either way the data is yours and you can export it at any time.
The practical bits
Often set up next
Enquiry Follow-up
Enquiries from calls, WhatsApp, IndiaMART and your website in one list. Each salesperson sees who to call today, and you see what was missed.
Quotation Tracker
All your quotations in one list: who sent it, when to follow up, when it lapses and why it was lost. Reminders to the customer go on WhatsApp.
Property Lead Desk
For broker firms with 5 or more callers. Leads from portals and ads in one list, missed follow-ups sent to the owner, site visits and bookings by caller.
See WhatsApp Enquiry Assistant on your own data
Share last month of your data. We come back with a working demo, then a fixed price on one page.